Frequently Asked Questions

A Certified Arborist is a professional who has specialized training and knowledge in the care and maintenance of trees. They have passed rigorous examinations and are certified by the International Society of Arboriculture (ISA). Certified Arborists are equipped to diagnose tree health issues, recommend appropriate treatments, and perform various tree care services.

To schedule a consultation, we try to make it is as simple and straightforward as we can. You can reach out to us on our website’s contact form or give us a call. By sharing some basic information about your trees and your goals, we’ll be able to get you on the schedule for a time that is convenient for you to meet with our certified arborist.

During the initial consultation, the arborist will conduct a thorough inspection of your trees. They will look for signs of disease, pests, structural problems, or other issues that may be affecting the health or safety of your trees. The arborist will also discuss your goals for your trees, such as maintaining their health, improving their appearance, or removing hazardous trees. Based on their assessment, they will provide recommendations for appropriate tree care services.

It's generally a good idea to be present during the initial consultation so that you can discuss your specific concerns and ask any questions you may have. However, it is not required as long as we have clear access to your trees at the time of the appointment.

Yes, we hold all necessary licenses and are fully insured.

To prepare your yard for tree service, clear the area around the tree of any obstacles, such as toys, furniture, or vehicles. This will help to prevent damage and ensure the safety of the arborists and your property. Also, please alert us of any known underground utilities, such as cables or pipes, to prevent accidental damage during the service.

If you have children or pets, please plan to keep them indoors or in a secure area during the tree service.

The frequency of tree inspections will depend on various factors, including the age, size, and species of your trees, as well as any existing problems or risk factors. Generally, it's recommended to have your trees inspected by a Certified Arborist every 1-2 years. Regular inspections can help to identify potential issues early on and prevent more serious problems from developing.

Tree removal and stump grinding are typically scheduled on separate days. Tree removal is a time-consuming process that requires a specialized crew and equipment, which is different than the crew and equipment for stump grinding. To ensure both services are completed efficiently, we separate them. This allows us to allocate the proper time, equipment, and resources for each task.

Arbor master tree removal crew after taking down a massive tree on a residence